How Can We Help You?

Search our Support Centre for answers to FAQs.


HOTiffin subscription payments now can be made through online payment on our website and by CASH through the HOTiffin delivery crew. And one more thing, HOTiffin subscription payments are to be done once you purchase your plan. Simple, pay as you go!

Unfortunately we don’t do that. Our delivery crew will hand over the HOTiffin when the payment is received by CASH.

Of course! HOTiffin - after receiving any payment – will issue an order confirmation that will be sent to you through email as confirmation to the successful purchase and the status of the subscription.

Good news! HOTiffin now accepts credit card payments and bank telegraphic transfers. So you can pay with your credit card easily or send us a wire transfer. We have you covered.

You can Contact Customer Service to discuss your situation. If a refund needs to be processed, our team can help you out with an alternative! You’ll receive an adjusted payment once the refund is approved. Customers who have paid online have to wait for at least up to 2 weeks for the refund to be processed.